Privacy Policy

Data Protection & Privacy Policy

At D-Ron Singapore Pte Ltd, we are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy outlines the types of personal data we collect, how we use it, how we share it, and the steps we take to safeguard it. By using our website, engaging with our services, or attending our events, you consent to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

In the course of your interaction with us, we may collect personal data such as:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and other contact information.

  • Transactional Information: Details of purchases, orders, or services requested, including payment information (via secure third-party providers).

  • Event Participation Data: Information provided during participation in our marketing events, trade shows, seminars, or product demonstrations.

  • Website Usage Data: Data on how you interact with our website, including your IP address, browser type, and usage patterns.

  • Feedback and Communication Data: Information you share through contact forms, email inquiries, surveys, or feedback forms.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • To Provide Products and Services: To fulfill orders, respond to inquiries, and provide the products and services you request.

  • Customer Support: To offer personalized customer support, answer your questions, and resolve any issues.

  • Marketing & Events: To send you updates on new products, services, promotions, and invitations to marketing events, provided you have opted to receive such communications.

  • Event-Related Information: To facilitate your participation in events, trade shows, or product demonstrations hosted by D-Ron Singapore Pte Ltd.

  • Business Analysis and Improvement: To analyze and improve our website, products, and services based on your interactions.

  • Compliance: To comply with legal requirements, enforce our terms of service, and protect the rights, property, and safety of D-Ron Singapore Pte Ltd, our customers, or others.

3. Sharing of Personal Data with Third Parties

a. Product Vendors or Partners
During marketing events, such as trade shows, seminars, or product demonstrations, we may share your personal data with our product vendors or partners for the purpose of offering you additional product information or follow-up communications. This may include sharing details like your name, email address, and company name. We only share this information with vendors who have committed to handling your personal data in accordance with the PDPA and for the purpose of providing relevant products or services to you.

b. Service Providers
We may share your personal data with third-party service providers who help us operate our business (such as payment processors, marketing platforms, IT services, etc.). These third parties will only process your personal data on our behalf and are required to comply with the PDPA to protect your information.

c. Legal Compliance
We may also disclose your personal data to government authorities, law enforcement agencies, or other third parties when required by law or if we believe disclosure is necessary to protect our rights, comply with legal obligations, or prevent fraud or other illegal activities.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer required, we will securely dispose of it in accordance with applicable laws and regulations.

5. Data Protection and Security

We take reasonable and appropriate measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption, secure storage, and controlled access to your information. However, while we strive to implement reasonable and appropriate security measures to protect your personal data, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking all reasonable steps to safeguard your personal data.

6. Your Rights Under the PDPA

Under the Personal Data Protection Act (PDPA) of Singapore, you have the following rights regarding your personal data:

Access:You have the right to request access to the personal data we hold about you.

  • Correction: You can request that any inaccurate or incomplete data be corrected.

  • Withdrawal of Consent: You can withdraw your consent for us to process your personal data at any time. If you withdraw consent for us to process your personal data, please note that we may not be able to provide certain services or features.

  • Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us at any time. Simply follow the unsubscribe link in any marketing email we send, or contact us directly.


To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience, analyze web traffic, and understand how our website is used. By continuing to use our website, you consent to our use of cookies. You may manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns about how we handle your personal data, or if you wish to exercise your rights under the PDPA, please contact us:

D-Ron Singapore Pte Ltd
Email: contactdpo@d-ron.com
Attn: Data Protection Officer

Any query or complaint should include, at least, the following details:

  • Your full name and contact information

  • A brief description of your query or complaint


We treat such queries and complaints seriously and will deal with them confidentially and within reasonable time.

10. Links to Third-Party Website(s)

D-Ron’s websites may contain links to other third-party operated websites operated by third parties which we have no control over. We are not responsible for the privacy and/ or data protection practices of such third-party operated websites that are linked to our websites. Once you have left our website by clicking a relevant link, your use of that third-party website will be governed by the privacy of data protection of that website.

11. Governing Law

This data protection policy and your use of this website shall be governed in all respects by the laws of Singapore.